The shipping and processing times depend on the items you’re ordering and the country of the delivery. If we have it in stock, shipping timelines are usually within 2 – 3 business days from today’s date.

Some pieces are made only after your order is received especially for you, please allow a 1 – 3-week window for your delivery. We will try to ship your pieces as soon as possible.

If your order needs to be delivered by a certain date, please contact us via email to info@susicala.com, we will do our best to accommodate your request.

Find further delivery details on shipping costs and delivery time here

Exchanges & Returns

If you are not satisfied with your purchase you can return or exchange it.

The time window lasts 14 natural days, starting from the day you have received the order.

ATTENTION: For hygiene reasons, returns of earrings will not be accepted.

Fill up the Susi Cala Returns Form and we will inform you with the following steps.